ESEA is an community with some of the best anti-cheats available in the community. They provide third-party matchmaking services which are used by Matchmaking csgo betting customers in the community.
However, as a company, ESEA has been involved in several controversies. A recent topic which saw the third party service being accused of double charging their customers has brought a lot of negative feedback for the company.
Ultimately ESEA has announced refunds are available to wronged users on filing a support ticket. The service charges a fixed monthly fee of their customers to provide efficiency and superiority of their matchmaking system.
There is an increasing number Matchmaking csgo betting users active on these third-party matchmaking services. ESEA is double charging their customers for the monthly subscription. Multiple users have reported this
Matchmaking csgo betting charging which is definitely a cause of concern for users of the service.
They are already becoming the second best third-party matchmaking service having lost the lead to FaceIT. However, unfair practices and ethically questionable tasks in the past have led to a poor name for ESEA. ESEA has claimed ignorance of the issue and has reiterated that they had no idea about the abnormalities in payments.
You can read their full statement below: This was brought to our attention several days ago and we have been actively investigating it since. In this case, PayPal Matchmaking csgo betting automatically attempt to charge the payment method until it is successful. Sometimes, this takes longer than the period we give all ESEA user accounts to submit a payment in order to continue Matchmaking csgo betting subscription.
Unfortunately, in some edge cases, users authorized an additional recurring payment an attempt to restore their subscription.
This may include the user adding a new payment method or updating their previous payment method in their PayPal account, allowing a successful charge.
"Matchmaking csgo betting" doing so, PayPal will eventually continue to charge the original recurring payment, which previously failed. Our technical teams are working in coordination with PayPal to resolve this, as well as terminating duplicate recurring payments that users may have active. Open a support ticket, here, and you will be promptly refunded: Information on cancelling duplicate recurring payments and viewing your current oneshere: We will continue to provide more details as needed via the sticky post on the ESEA forums.
ESEA regrets the inconvenience this has caused for our users, and want to ensure everyone that we have no way to bill you without your consent. We will continue to work on resolving this Matchmaking csgo betting would like to apologize to anyone It does seem that the double charging of money was an unintended action and actually just a technical problem. However, ESEA was notified about the same several months ago to be specific.
They were Matchmaking csgo betting aware of the issue and despite repeated threads and complaints on ESEA forums, they have chosen to ignore it till now.
He had notified the service in August about the issue of double charging for the subscription. While his individual issue was fixed, the underlying problem was not. With the recent community uproar about the issue of
Matchmaking csgo betting payment, ESEA finally woke
Matchmaking csgo betting. They took it upon themselves to contact Paypal and fix the issue of double charging for the payments.
ESEA have urged their customers to raise a ticket in order to receive refunds for any potential payment problems. However, for many users, the spending of a few bucks a month is not a big amount. Many users would have hardly noticed this amount being drained from their accounts.
They are hard working individuals who often have enough to notice the small amount. Posting a return policy on Reddit definitely does not seem to be indulging their Matchmaking csgo betting customer base. ESEA should be posting a front page thread about the double Matchmaking csgo betting of their service via Paypal.
In addition to this, they should urge their customers to check if they have been wrongly charged. Finally, as a business, ESEA does have the option of refunding any customer who has been double charged without him raising a ticket. In this era Matchmaking csgo betting computers and readily available technology, refunding a payment is not a hassle. ESEA can easily check the dates and the amounts obtained and refund the amount to the effects persons. I want to share this post on my site.
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The onus of issuing a refund should be on ESEA rather than the user. Prominent CSGO caster finds himself in a huge controversy. You may also like. Follow Us facebook reddit instagram google-plus linkedin. Place bets with the real money on your CS:GO matches in common MM! It's real!. Jun 20, We've shipped Panorama into CS:GO's beta branch “Panorama UI [ This has Matchmaking csgo betting updated to include matchmaking]; Valve is looking for. They provide third-party matchmaking services which are used by several
Matchmaking csgo betting in the community.
However, Matchmaking csgo betting a company, ESEA has been involved in.